No. This is a natural occurance in glazed ceramic. The official name for this is "Crazing".
Possibly. If you are setting your Primo on any combustible material you must use the ceramic feet to keep the material from eventually scorching or possibly in a rare occurance catching fire.
All Primo Grills and Smokers are designed to cook with the lid down at all times unless adding, removing or turning your food. Cooking with the lid down will ensure you hold in all the heat and moisture to produce the best tasting food.
Yes. As long as it is safe to be outdoors you can use your Primo Grill and Smoker. The ceramic is not affected by cold weather or rain although we do recommend using a Primo Grill and Smoker official cover to maximize your Primo experience.
Yes. All of the components that make up your Primo Grill and Smoker are replaceable if a need should arise.
The warranty for the Primo covers the ceramic portion of your grill for 20 years and metal parts for 5 years. Please refer to your owners manual for full details.
Yes. The exterior shell will become hot to the touch when cooking on your Primo but unlike conventional metal gas and charcoal grills your skin will not stick to the glazed exterior of the Primo.
Primo recommends using the Primo brand natural lump charcoal for best results but any natural lump charcoal will work in your Primo.
Primo recommends using the Primo brand Quick Lights. NEVER use lighter fluid with your Primo Grill and Smoker.
No. All Primos are for outdoor use only.
No. Most likely your thermometer is reading the ambient air temperature inside your Primo.
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Proud to be the only ceramic grill Made in the USA!!!
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