I recently purchased Primo large grill. Have used it twice and love it.
- Norb, Ohio USA

Wow!!! Love the fast response. I grew up in a restaurant, so customer service means much to me.
- Patrick, Minnesota USA

I bought my husband an XL Primo smoker in 2009. We use it often and absolutely love it.
- Despina, Ontario Canada

I was able to call and had my question answered right away. I can’t wait to use my new grill!
- Colton, Texas USA

Thanks again. I really appreciate your attention to this. Good service is difficult to find these days and you have restored my faith that it is not a lost art.
- Daniel, Indiana USA

Thanks again for the amazing customer service.
So thoroughly impressed with Primo products and company!
- Lewis, Georgia USA

I love the grill. So far I’ve made steaks and smoked some baby back ribs and a turkey breast with great success. I’m thrilled with the purchase.
- Andy, Illinois USA

My family and I love your grill.
- David, Mississippi USA

I watched all of the videos at Primo University. They gave me exactly what I needed to help make a purchase decision. Nicely done.
- Brian, Illinois USA

We own a Oval 400 XL. Love, Love Love it!!!
- Dean, Alberta Canada

Keep up the great job, I love my Primo Kamado.
- Glenn, Texas USA

Your product is great, I enjoy using it almost daily.
- Alex, Quebec Canada

I purchased my Primo XL about one year ago. I love it - it has far exceeded my expectations.
- Steven, Illinois USA

I just purchased the Oval XL 400 with the 2 piece island top cart.
The food I’ve cooked this weekend was great!
- Craven, Arkansas USA

Thank you for the quick response! I currently have one Primo XL and I love it - best grill ever. I want to order this configuration to give me two Primos and my son will get my old XL.
- Dave, District of Columbia USA

I am one of the happy Primo XL owner and super service from your dealer in Denmark. I use my primos for catering and competitions across Europe as well as homecooking.
- Morten, Central Jutland Denmark

Your grills are awesome BTW.
- Scott, Virginia USA

Thanks for the quick reply. I certainly wasn’t expecting a reply on a Sunday; especially a Sunday on a holiday weekend.
- Darren, Tennessee USA

I am really happy with my Primo Oval Junior - this is a really great cooking machine.
- Gerhard, Vienna Austria

I have a Primo XL and use it regularly. I cook two or three times per week on it and use it regularly in bbq competitions. I regularly smoke boston butts, briskets, and beef roasts and enjoy long cook times.
- Jared, Alabama USA


Primo-no more gas

I was raised on a 500 acre farm. After my Dad returned from Vietnam, he returned to farming and as you can imagine, my dad was country to the bone.

My brothers and I grew up watching him cook on homemade grills and smokers. Usually they were made out of 50 gallon metal drums. He introduced me to smoked mullet and Tony Chachere's seasoning. I can't count the times we smoked mullet, along with leg quarters.

The first time I saw a ceramic grill was about 12 years ago, when my boss at the time bought a Primo Oval XL. We often talked about grilling and he knew I was a looking for the best grill. At the time, I was using a gas Weber and a Master Built electric smoker. My boss kept telling about his new type of grill and how it would hold the temperature, and both grill and smoke. Finally, he invited me over for a steak. After watching the temperature go from 500°F to 250°F in a matter of minutes, and eating the best steak in my life, I was hooked.

I saved my money for several months to buy the new black beauty. Finally, I made my purchase–Primo Oval XL, along with a cypress table. Everyone that already owned a Primo said, "You have to try a butt!", so that was the first thing I cooked. My dad and brother came over to help me break in my Primo.

My dad, never one to try "new fangled contraptions," was sitting there saying there was no way this thing would cook better than his smoker, and my brother stated emphatically he would just stick with his good ole' gas grill. I just smiled and let them talk, then without comment I pulled the butt off of the Primo. The bone just ripped out of the meat just like a butter knife going through butter. My dad and brother couldn't believe it! Best pork they have ever had. It took only about a month before my brother had a new Primo-no more gas.

I'm pretty sure, this was the best sale in Primo's history. My Dad purchased a Primo-no more homemade barrel smokers. After two years of using his Primo and loving every experience, my father suddenly passed away from a heart attack.

My brother and I had to decide what to do with his things. We had no idea know what to do with his prized grill, since we both owned one. My sister-in law told us that about a month before his death, Daddy told her that when he died he wanted his Primo to go to a fellow he worked with and really liked named Johnny. My brother and I had heard Johnny rave about my dad's Primo hot wings, and we knew Johnny couldn't afford a Primo on his own at the time. We invited him over without telling him why, and walked out to where Daddy kept his Primo. We patted his back and said, "Johnny, load the Primo up. It's yours." Johnny just broke down sobbing.

– P.R. Brock of Florida


nw-oval-xlThe Naked Whiz' review of the Primo Oval XL 400.

Read the Review 

ar-oval-xlAmazing Ribs review of the Primo Oval XL 400.

Read the Review

ar-oval-jrAmazing Ribs review of the Primo Oval JR 200.

Read the Review