I recently purchased Primo large grill. Have used it twice and love it.
- Norb, Ohio USA

Wow!!! Love the fast response. I grew up in a restaurant, so customer service means much to me.
- Patrick, Minnesota USA

I bought my husband an XL Primo smoker in 2009. We use it often and absolutely love it.
- Despina, Ontario Canada

I was able to call and had my question answered right away. I can’t wait to use my new grill!
- Colton, Texas USA

Thanks again. I really appreciate your attention to this. Good service is difficult to find these days and you have restored my faith that it is not a lost art.
- Daniel, Indiana USA

Thanks again for the amazing customer service.
So thoroughly impressed with Primo products and company!
- Lewis, Georgia USA

I love the grill. So far I’ve made steaks and smoked some baby back ribs and a turkey breast with great success. I’m thrilled with the purchase.
- Andy, Illinois USA

My family and I love your grill.
- David, Mississippi USA

I watched all of the videos at Primo University. They gave me exactly what I needed to help make a purchase decision. Nicely done.
- Brian, Illinois USA

We own a Oval 400 XL. Love, Love Love it!!!
- Dean, Alberta Canada

Keep up the great job, I love my Primo Kamado.
- Glenn, Texas USA

Your product is great, I enjoy using it almost daily.
- Alex, Quebec Canada

I purchased my Primo XL about one year ago. I love it - it has far exceeded my expectations.
- Steven, Illinois USA

I just purchased the Oval XL 400 with the 2 piece island top cart.
The food I’ve cooked this weekend was great!
- Craven, Arkansas USA

Thank you for the quick response! I currently have one Primo XL and I love it - best grill ever. I want to order this configuration to give me two Primos and my son will get my old XL.
- Dave, District of Columbia USA

I am one of the happy Primo XL owner and super service from your dealer in Denmark. I use my primos for catering and competitions across Europe as well as homecooking.
- Morten, Central Jutland Denmark

Your grills are awesome BTW.
- Scott, Virginia USA

Thanks for the quick reply. I certainly wasn’t expecting a reply on a Sunday; especially a Sunday on a holiday weekend.
- Darren, Tennessee USA

I am really happy with my Primo Oval Junior - this is a really great cooking machine.
- Gerhard, Vienna Austria

I have a Primo XL and use it regularly. I cook two or three times per week on it and use it regularly in bbq competitions. I regularly smoke boston butts, briskets, and beef roasts and enjoy long cook times.
- Jared, Alabama USA


Fond Memories

My idea of cooking was to pop a stouffer's into the microwave. Needless to say, after getting married my wife did almost all the cooking until October of 2010.

We were building a pool for the kids, so being from Texas it is basically a requirement to also have a grill, and my wife challenged me to pick one out and learn how to use it.

I went to numerous BBQ stores, researched the internet, and came across the Primo, which had great reviews and I loved the large size and the idea of using lump charcoal. I found Marvin, a local Primo Dealer in Ft. Worth, and he told us to bring over our favorite cut of meat and he would cook it for us.

After meeting Marvin and trying the food he prepared, we were sold and took a Primo Oval XL home that day. Since the first time I cooked on my Primo Oval XL, I have received rave reviews and you almost can't mess up as long as you don't overcook. Our kids liked my food better than mom's!

In May of 2011, our 11 year-old daughter Sydney was diagnosed with DIPG, a terminal childhood brain tumor. While on Radiation and Chemo, Sydney only wanted food (mainly her favorite, tri-tip) grilled or smoked on the Primo. I was able to spend much more quality time with Sydney over the 13 months she fought her tumor by being able to put the food on the grill, and just leave it until it was ready to take off.

Every time I cook on the Primo, I tear up thinking of my beautiful daughter and how much she loved the food I prepared on it. Love and miss you so much Sydney.

– S. Bjornberg of Texas


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